Becoming A Volunteer

Overview:

You will be expected to walk around the streets in the City of Birmingham, 

offering meals, drinks, resources and care-packs to each individual.

It is important that each individual feels valued and loved. To achieve this we engage with each individual by making general conversations and social interacted with them.

Overview:

To provide housing related support to residents to enable them to maintain their license agreement and to achieve their aspirations for independent living. The housing related support is to be given in accordance with the 20 items of support listed on their support plan. This job description is generic and applies to all housing support workers. The duties will be determined by the individual needs of the residents being supported. The context in which support is provided may vary according to the residents’ living environment.

1. Identify residents’ individual support needs and, through consultation and agreement with the resident devise and implement suitable support plans to ensure that identified support needs are met. 
2. Encourage and support residents to live as fully and independently as possible within the local community, providing information, emotional, organisational and practical support and training as appropriate.
3. To carry out risk assessments as and when necessary due to the changing needs and aspirations of residents.
4. Ensure compliance with the organisations policies and procedures.
5. Organise and provide appropriate support for residents preparing to move-on to greater independence, including support through the move and resettlement into their new home. 
6. Contribute to the protection of residents from abuse, and support residents when they are distressed. 
7. Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies, and other landlords as appropriate. 
8. Make timely entries for resident contact.

Understanding 

Caring

Compassionate

Have a professional approach

Be able to work as a team

Effective listening

Effective communication